Terms of Service - Dioratiki IT Solutions Ltd

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Terms of Service
Review these Terms of Service ("Agreement") thoroughly. This Agreement is a legal agreement between you and Dioratiki IT Solutions Ltd.
Thank you for selecting the Services offered by Dioratiki IT Solutions Ltd and/or its subsidiaries and affiliates (referred to as "Dioratiki ", "we", "our", or "us"). Review these Terms of Service ("Agreement") thoroughly. This Agreement is a legal agreement between you and Dioratiki. By accepting electronically (for example, clicking "I Agree"), installing, accessing or using the Services, you agree to these terms. If you do not agree to this Agreement, then you may not use the Services. If you are entering into this Agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity and its affiliates to these terms and conditions as its authorized representative, in which case the terms “you” or “your” will refer to such entity and its affiliates as well as you. If the legal entity that you represent does not agree with these terms and conditions, you must not accept this Agreement, register, and use or access the Services as an authorized representative and indicate it to us in writing.

If you are an individual located in the European Economic Area (“EEA”) who is accessing or using Dioratiki services, sites, products, mobile applications, desktop applications, or software directed to the EEA (collectively, “Services”) your relationship is with Dioratiki IT Solutions Ltd. (referred to as "Dioratiki", "we", "our", or "us").  

A. GENERAL TERMS

1. AGREEMENT

This Agreement describes the terms governing your use of the Dioratiki Services. It includes by reference:
  • Dioratiki's Privacy Statement
  • Additional Terms and Conditions, which may include those from third parties.
  • Any terms provided separately to you for the Services, including product or program terms, ordering, activation, payment terms, data processing agreements, etc.

You must be at least 18 years of age to use our Services. By accessing or using our Services you agree that:
  • You can form a binding contract with Dioratiki;
  • You are not a person who is prohibited from receiving the Services under the laws of Cyprus, or any other European applicable jurisdiction; and
  • You will comply with this Agreement and all applicable local, state, national, and international laws, rules, and regulations, including import and export regulations.

2. YOUR RIGHTS TO USE THE SERVICES

2.1 The Services are protected by copyright, trade secret, and other intellectual property laws. You are only granted the right to use the Services and only for the purposes described by Dioratiki. Dioratiki reserves all other rights in the Services. Until termination of this Agreement and as long as you meet any applicable payment obligations and comply with this Agreement, Dioratiki grants to you a personal, limited, nonexclusive, non-transferable right and license to use the Subscription Software, Desktop Software and Services.

2.2 You agree not to use, nor permit any third party to use, the Services or content in a manner that violates any applicable law, regulation or this Agreement. You agree you will not:
  • Provide access to or give any part of the Subscription Software, Desktop Software and Services to any unauthorized third party.
  • Reproduce, modify, copy, deconstruct, sell, trade or resell the Subscription Software, Desktop Software and Services.
  • Make the Subscription Software, available on any file-sharing or application hosting service.

3. PAYMENT

For software offered on a payment or subscription basis, the following terms apply if you are the User paying for the Services, unless Dioratiki or its third party affiliate notifies you otherwise in writing. This Agreement also incorporates by reference and includes program ordering and payment terms provided to you on the website for the Services:
  1. Payments will be billed to you by Dioratiki in Euros (€), as shown in the product ordering and subscription terms, and your account will be debited when you subscribe and provide your payment information, unless stated otherwise in the program ordering or payment terms on the website for the Services.
  2. You must pay with one of the following:
    1. Bank Cheque or money order acceptable to Dioratiki  IT Solutions Ltd;
    2. Sufficient funds in a checking or savings account to cover an electronic debit of the payment due;
    3. Cash
    4. By another payment option Dioratiki provides to you in writing.
  1. If your payment and registration information is not accurate, current, and complete and you do not notify us promptly when such information changes, we may suspend or terminate your account and refuse your use of the Subscription Software, Desktop Software and Services.
  2. Dioratiki will automatically renew your annual Subscription Services at the then-current rates, unless the Services are cancelled or terminated under this Agreement.
  3. Additional cancellation or renewal terms may be provided to you on the website for the Services.

4. USE WITH YOUR MOBILE DEVICE

Use of the Subscription Services may be available through a compatible mobile device, the Internet, and may require software. You agree that you are solely responsible for these requirements, including any applicable changes, updates and fees as well as the terms of your agreement with your mobile device and telecommunications provider.
DIORATIKI MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, STATUTORY OR IMPLIED AS TO:
  1. THE AVAILABILITY OF TELECOMMUNICATION SERVICES FROM YOUR PROVIDER AND ACCESS TO THE SERVICES AT ANY TIME OR FROM ANY LOCATION;
  2. ANY LOSS, DAMAGE, OR OTHER SECURITY INTRUSION OF THE TELECOMMUNICATION SERVICES; AND
  3. ANY DISCLOSURE OF INFORMATION TO THIRD PARTIES OR FAILURE TO TRANSMIT ANY DATA, COMMUNICATIONS OR SETTINGS CONNECTED WITH THE SERVICES.

5. DATA PROCESSING AND PRIVACY

5.1. Data Processing and Privacy (Subscription Software, Desktop Software and Services).
  • Dioratiki is the controller of the personal information it processes about you when you use the Services and
  • You acknowledge that Dioratiki will process your personal information as described in our Privacy Statement when you use our Subscription Software, Desktop Software and Services.

6. CONTENT

6.1 You are responsible for your content. You are responsible for all materials, data, and personal information ("Content") uploaded, posted or stored through your use of the Subscription Software, Desktop Software and Services. For the QuickBooks/Intact/Espritbooks Subscription Software Services, you grant Dioratiki’s proprietors, intuit UK and Abtech Business Systems, a worldwide, royalty-free, non-exclusive license to host and use any Content provided through your use of the Services. Archive your Content frequently. You are responsible for any lost or unrecoverable Content. You must provide all required and appropriate warnings, information and disclosures. Dioratiki is not responsible for the Content or data you submit through the Services. You agree not to use, nor permit any third party to use, the Services to upload, post, distribute, link to, publish, reproduce, engage in or transmit any of the following, including but not limited to:
  1. Illegal, fraudulent, defamatory, obscene, pornographic, profane, threatening, abusive, hateful, harassing, offensive, inappropriate or objectionable information or communications of any kind, including without limitation conduct that would encourage "flaming" others, or criminal or civil liability under any local, state, federal or foreign law;
  2. Content that would impersonate someone else or falsely represent your identity or qualifications, or that constitutes a breach of any individual’s privacy;
  3. Except as permitted by Dioratiki in writing, investment opportunities, solicitations, chain letters, pyramid schemes, other unsolicited commercial communication or engage in spamming or flooding;
  4. Virus, trojan horse, worm or other disruptive or harmful software or data; and
  5. Any information, software or Content which is not legally yours and without permission from the copyright owner or intellectual property rights owner.

6.2 Community forums. The Services may include a community forum or other social features to exchange Content and information with other users of the Services and the public (“Community Forum”). Dioratiki does not support and is not responsible for the content in these Community Forums. Please use respect when you interact with other users in a Community Forum. Do not reveal confidential or other information that you do not want to make public. Users may post hypertext links to content of third parties for which Dioratiki is not responsible.

6.3 Dioratiki may freely use feedback you provide. You agree that Dioratiki may use your feedback, suggestions, or ideas in any way, including in future modifications of the Services, other products or services, advertising or marketing materials. You grant Dioratiki a perpetual, worldwide, fully transferable, sub licensable, non-revocable, fully paid-up, royalty free license to use the feedback you provide to Dioratiki in any way.

6.4 Dioratiki may monitor your Content. Dioratiki may, but has no obligation to, monitor content on the Services. We may disclose any information necessary to satisfy our legal obligations, protect Dioratiki or its customers, or operate the Services properly. Dioratiki, in its sole discretion, may refuse to post, remove, or refuse to remove, any Content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of this Agreement.

7. ADDITIONAL TERMS

7.1 Dioratiki does not give professional advice. Unless specifically included with the Subscription Software, Desktop Software and Services, Dioratiki is not in the business of providing legal, financial, accounting, tax, health care, real estate or other professional services or advice. Consult the services of a competent professional when you need this type of assistance.

7.2 We may tell you about other Dioratiki Subscription Software, Desktop Software and Services. You may be offered other services, products, or promotions by Dioratiki (other "Dioratiki Services"). Additional terms and conditions and fees may apply. With some Dioratiki Subscription Software, Desktop Software and Services you may upload or enter data from your account(s) such as names, addresses and phone numbers, purchases, etc., to the Internet.

7.3 Communications. Dioratiki may be required by law to send you communications about the Services or third party products. You agree that Dioratiki may send these communications to you via email or by posting them on our websites.

7.4 You will manage your passwords and accept updates. You are responsible for securely managing your password(s) for the Subscription Software and Desktop Software and to contact Dioratiki if you become aware of any unauthorized access to your account. The Subscription Software, Desktop Software and Services may periodically be updated with tools, utilities, improvements, third party applications, or general updates to improve the Subscription Software, Desktop Software and Services. You agree to receive these updates.

8. DISCLAIMER OF WARRANTIES

8.1 Your use of the services, software, and content is entirely at your own risk. Except as described in this agreement, the services are provided "as is." to the maximum extent permitted by applicable law, dioratiki, its affiliates, and its third party providers, licensors, distributors or suppliers (collectively,"suppliers") disclaim all warranties, express or implied, including any warranty that the services are fit for a particular purpose, title, merchantability, data loss, non-interference with or non-infringement of any intellectual property rights, or the accuracy, reliability, quality or content in or linked to the services. Dioratiki and its affiliates and suppliers do not warrant that the services are secure, free from bugs, viruses, interruption, errors, theft or destruction. To the extent permitted by the applicable laws of cyprus any implied warranties in respect to the services, software, and content are limited to 60 days from the date of purchase or delivery of the services, whichever is sooner.

8.2 Dioratiki, its affiliates and suppliers disclaim any representations or warranties that your use of the services will satisfy or ensure compliance with any legal obligations or laws or regulations. You are solely responsible for ensuring that your use of the services is in accordance with applicable law.

9. LIMITATION OF LIABILITY AND INDEMNITY

To the maximum extent permitted by applicable law, the entire liability of dioratiki, its affiliates and suppliers for all claims relating to this agreement shall be limited to the amount you paid for the services during the twelve (12) months prior to such claim. Subject to applicable law, dioratiki, its affiliates and suppliers are not liable for any of the following: (a) indirect, special, incidental, punitive or consequential damages; (b) damages relating to failures of telecommunications, the internet, electronic communications, corruption, security, loss or theft of data, viruses, spyware, loss of business, revenue, profits or investment, or use of software or hardware that does not meet dioratiki systems requirements. The above limitations apply even if dioratiki and its affiliates and suppliers have been advised of the possibility of such damages. This agreement sets forth the entire liability of dioratiki, its affiliates and your exclusive remedy with respect to the services and its use. Notwithstanding the foregoing, no provision of this agreement shall exclude or limit liability to the extent that such exclusion or limitation is prohibited by the applicable laws of england and wales and for the avoidance of doubt dioratiki does not exclude liability for: (i) death or personal injury caused by its negligence or the negligence of its officers, employees, contractors or agents; (ii) fraud or fraudulent misrepresentation; (iii) any other liability which cannot be lawfully excluded by contractual agreement of the parties.

You agree to indemnify and hold Dioratiki and its affiliates and Suppliers harmless from any and all claims, liability and expenses, including reasonable attorneys' fees and costs, arising out of your use of the Subscription Software, Desktop Software and Services or breach of this Agreement (collectively referred to as "Claims"). Dioratiki reserves the right, in its sole discretion and at its own expense, to assume the exclusive defence and control of any Claims. You agree to reasonably cooperate as requested by Dioratiki in the defence of any Claims.

10. CHANGES

We reserve the right to change this Agreement at any time, and the changes will be effective when posted through the Subscription Software, Desktop Software and Services, on our website or when we notify you by other means. We may also change or discontinue the the Subscription Software, Desktop Software and Services, in whole or in part. Your continued use of the Subscription Software, Desktop Software and Services indicates your agreement to the changes.

11. TERMINATION

Dioratiki may immediately, in its sole discretion and without notice terminate this Agreement or suspend the Subscription Software, Desktop Software and Services if you fail to comply with this Agreement or if you no longer agree to receive electronic communications. Upon termination you must immediately stop using the the Subscription Software, Desktop Software and Services and any outstanding payments will become due. Any termination of this Agreement shall not affect Dioratiki’s rights to any payments due to it. Dioratiki may terminate a free account at any time. Sections 2.2, 3 through 16 will survive and remain in effect even if the Agreement is terminated.

12. EXPORT AND TRADE RESTRICTIONS

You acknowledge that the Services, including the mobile application, and the underlying software may include Cyprus technical data subject to restrictions under export control laws and regulations administered by the Cyprus government. You agree that you and your personnel who use the Subscription Software, Desktop Software and Services are not prohibited from receiving the Subscription Software, Desktop Software and Services under the laws of Cyprus and the European Union, or other applicable jurisdiction. You will not export or re-export any part of the Services, in violation of these laws and regulations, directly or indirectly.

13. GOVERNING LAW AND JURISDICTION

This Agreement will be governed by the laws of Cyprus, without regard to its conflicts of law principles. Notwithstanding the foregoing, you acknowledge that your breach (or an apprehension of breach) of any provisions of this Agreement, or any infringement (or apprehension of infringement) of Dioratiki’s or its Suppliers’ intellectual property rights may cause Dioratiki irreparable damage for which recovery of money damages would be inadequate. Accordingly, you agree that Dioratiki shall be entitled, in addition to any other remedies available to it, to seek (in any court of competent jurisdiction, notwithstanding the previous sentence) any relief (whether equitable or otherwise) to prevent or restrain any such breach or apprehended breach by you or otherwise to protect Dioratiki’s rights under this Agreement. The parties hereby submit to the exclusive jurisdiction of the courts of Cyprus and you agree that you will procure that any third party making a claim against Dioratiki arising out of this Agreement shall bring such claim exclusively in the Cyprus courts and subject to the limitations and exclusions of liabilities provided for in this Agreement.

Dioratiki does not represent that the Subscription Software, Desktop Software and Services and/or content within the Subscription Software, Desktop Software and Services is appropriate or available for use in all jurisdictions or countries. Dioratiki prohibits accessing content from within countries or states where such content is illegal. You are responsible for compliance with all applicable laws pertaining to your use and access to the Services in your jurisdiction.

14. COMPLIANCE WITH PRESERVATION ORDERS

You agree that we may preserve data where and to the extent required for compliance with any order or notice, whether issued to Dioratiki or to you, and whether issued by any court, tribunal, regulatory authority, arbitral tribunal or any body or authority exercising judicial, quasi-judicial, regulatory, or arbitral power or authority, requiring the preservation of any data, information documents or Content (a "Preservation Order"). To the extent that a Preservation Order has been issued to you, you acknowledge that you are solely responsible for your compliance with it.

15. LANGUAGE

Any translation of this Agreement is done for local requirements and in the event of a dispute between the English and any non-English version, the English version of this Agreement shall govern. In the event of a dispute the parties confirm that they have requested that this Agreement and all related documents be drafted in English.

16. GENERAL

This Agreement, including the Additional Terms below, is the entire agreement between you and Dioratiki and replaces all prior understandings, communications and agreements, oral or written, regarding its subject matter. If any court of law, having jurisdiction, rules that any part of this Agreement is invalid, that section will be removed without affecting the remainder of the Agreement. The remaining terms will be valid and enforceable. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement. You cannot assign or transfer ownership of this Agreement to anyone without written approval of Dioratiki. However, Dioratiki may assign or transfer it without your consent to (a) an affiliate, (b) a company through a sale of assets by Dioratiki or (c) a successor by merger. Any assignment in violation of this Section shall be void. If you want to request a transfer of this Agreement, contact Dioratiki via an email to: support@dioratiki.com.

B. ADDITIONAL TERMS AND CONDITIONS FOR QUICKBOOKS ONLINE, ESPRITBOOKS, QUICKBOOKS DESKTOP, INTACT V-LINE INTACTIQ

Your use of the following Services provided by Dioratiki are subject to the General Terms of Service above and these Additional Terms and Conditions. These Additional Terms and Conditions will prevail over any conflict or inconsistency with the General Terms of Service.

1. SUBSCRIPTION SOFTWARE, DESKTOP SOFTWARE & SERVICES

Each of the following products and services are referred to in this Agreement as a “Service” and together as the “Services”:

1.1. QuickBooks Online. QuickBooks Online (“QBO”) is an online solution for businesses to perform accounting and business tasks through an online account (each a “QBO Account”). Each QBO Account may only be used to support one business.

1.2. QuickBooks Desktop. QuickBooks Desktop (“QBD”) is a desktop solution for businesses to perform accounting and business tasks through a desktop account.  

1.3. EspritBooks Online. Espritbooks Online (“EO”) is an online solution for businesses to perform accounting and business tasks through an online account (each a “EO Account”). Each EO Account may only be used to support one business.

1.4. Intact V-Line. Intact V-Line (“IVL”) is a desktop solution for businesses to perform accounting and business tasks through a desktop account.

1.5. IntactiQ. IntactiQ (“IiQ”) is a desktop solution for businesses to perform accounting and business tasks through a desktop account.

1.6. Modification to Services. We have the right, in our sole discretion, to revise, update, or otherwise modify the Services or alter your access to the Services; and for material changes, to the extent reasonably possible, we will provide you with reasonable notice either posted on the website hosting the Services or to the Administrator’s (as defined below) email address. Note that we may modify the amount of storage space you have through the Services and the number of times (and the maximum duration for which) you may access the Services in a given period of time. In the event we need to maintain the security of the system or comply with any laws or regulations, we reserve the right to modify the Services immediately, and to provide the Administrator with electronic or written notice within thirty (30) days after any material modifications. You may reject any changes to the Services by discontinuing use of the Services to which such changes relate. Your continued use of the Services will constitute your acceptance of and agreement to such changes.

2. USERS

2.1. Types of Users.

The Services allow the following types of access and user rights: When you initially register for and create an account for a Service, you are, or a party that you authorize is, the administrator (“Administrator”). Administrators may authorize additional individuals to access the Services through the same account (“Additional Users”). The number of Additional Users may be limited based upon the subscription you purchase. Additional Users may include, for example, your employees, accountant, contractors, agents, and clients. You may be referred to in this Agreement as “you”, “your”, or “User”, or you may be referred to specifically in your applicable role as an Additional User or an Administrator. All Users will be required to accept this Agreement before accessing the Services. With respect to each QBO Account you access, you agree to these terms as an Administrator or an Additional User, as applicable. As any User of the Services, unless otherwise explicitly stated in this Agreement, all of these terms apply to you each time you access the Services.

2.2. For Administrators.
As an Administrator, the following applies to you: Only Administrators may designate another individual as a replacement Administrator. You agree that Additional Users are Dioratiki customers, but that you are responsible for your Additional Users’ access to the Services, provided. Depending on the types of access rights you grant to Additional Users, Additional Users may be able to delete, copy, or view the Content and data accessible in your account and add charges to the subscription. As Administrator, you are responsible for the access to the Subscription Software, Desktop Software and Services you grant to Additional Users. If you choose to terminate your access to a Subscription Software, Desktop Software and Services or delete all of the data, no one will be able to access such Service or any of the data within such Subscription Software, Desktop Software and Services. You agree to provide sufficient notice to Additional Users or persons the data is about regarding your desire to terminate access to the Subscription Software, Desktop Software and Services before taking such actions. A violation of any terms of this Agreement by an Additional User may result in the termination of an Administrator’s or any Additional User’s access to the Subscription Software, Desktop Software and Services.

2.3. For Additional Users.
As an Additional User, the following applies to you: When you register to access an account for which you are not an Administrator, you understand that you are accessing the Subscription Software, Desktop Software and Services as an Additional User and you may not have the same level of access or the same rights as an Administrator. Depending on the types of rights you are granted by the Administrator, you may be able to delete, copy, or view other User’s Content and data. Please make sure that you have an agreement with the Administrator about your role and rights. If an Administrator chooses to close or terminate access to a Subscription Software, Desktop Software and Services, Additional Users will no longer be able to access such Subscription Software, Desktop Software and Services or any of the Content within such Subscription Software, Desktop Software and Services. As an Additional User, you understand that if you violate this Agreement, your access to our Subscription Software, Desktop Software and Services may be terminated, and we retain the right to also terminate access for any other Users of the same account.

3. SUBSCRIPTION

3.1. Payment for Services.
The Subscription Software are licensed on a yearly subscription basis to the User that pays for the Service. As the Administrator, you may choose whether you or another User pays for the license. Please review all of the details of the subscription that you purchase; some subscriptions provide access to one Service and others provide access to more than one Service.

3.2. Subscription Cancellation.
The Administrator may notify us if he or she wants to cancel the subscription prior the beginning of the new subscription period. In the event that Dioratiki is unable to charge a User’s chosen payment method in accordance with this Agreement, we may terminate this Agreement and access to the Services immediately, without notice. If you stop using the Services, Dioratiki has fulfilled your subscription term. Fees for the Services are not eligible for any proration of unused subscriptions or refunds, even if access to the Services is cancelled or terminated. After your access to the Services is terminated, you may no longer have access to any of the data or Content in the Services. We suggest you retain your own copies of any data or Content that you may need as Dioratiki is not responsible for providing you with access to your Content or the Services after any cancellation or termination of this Agreement.

4. ACCOUNT FEATURES

4.1. Trial Version.
If you registered for a trial use of the Services, you will have access to the Services for the specified period of the trial ("Trial Period"). You must decide to purchase a license to the Services within the Trial Period in order to retain access to any Content or data provided or created during the Trial Period. If you do not purchase a license to the Services by the end of the Trial Period, you will not be able to access or retrieve any of the data or Content you added to or created with the Services during the trial.

4.2. Beta Features.
From time to time, we may include new or updated beta features in the Services (“Beta Features”). Beta Features may have associated fees, which will be disclosed to you at the time you choose to use the Beta Features. We understand that your use of any Beta Feature is voluntary. You understand that once you use a Beta Feature, you may be unable to revert back to a prior non-beta version of the same or similar feature. Additionally, if such reversion is possible, you may not be able to return or restore data created within the Beta Feature back to the prior non-beta version. The Beta Features are provided on an “as is” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and information from any connected device. You acknowledge and agree that all use of any Beta Feature is at your sole risk.

5. PERSONAL INFORMATION

5.1. The terms "Controller," "Processor," "data subject," "personal data (also referred to as Personal Information in the Agreement)" and "processing" (and "process") shall have the meanings given in the Regulation 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data (General Data Protection Regulation).

5.2. Our Role.
If you are a user of our Payroll Services, we are a Processor of the Personal Information we process on your behalf through the Services. Our processing of such Personal Information is governed by our Data Processing Agreement, which are incorporated herein by reference.

5.3. Personal Information.
You represent and warrant to us that:
  1. You will provide appropriate notice and have obtained (or will obtain) all consents and rights necessary for us to Process the Personal Information in accordance with this Agreement and our Privacy Statement;
  2. If you are providing Personal Information to us that is not personal to you, you agree that you have either provided the data subject notice or received permission from the data subject and have the appropriate legal basis, as required by applicable law, for us to: (a) use, and/or disclose the personal information in accordance with our Privacy Statement, (b) move the data outside of the country of residence of such owner of the personal data, if applicable, pursuant to our Privacy Statement, (c) provide the Personal Information to Third Party Products that you approve, and (d) otherwise use and disclose the personal information in accordance with this Agreement; and If there is any discrepancy between this Agreement and the Dioratiki Privacy Statement with respect the collection, use, and/or disclosure of the personal information, the Privacy Statement will control. You further acknowledge and agree that Dioratiki may provide data in your account to any Additional Users to which that data is applicable or personal to.

5.4. Public Content.
As a User you may have the opportunity to share your data, Content, or ways in which you aggregate data (“Account Content”) with other Users, other Dioratiki customers, and other third parties. When sharing any Account Content, you agree not to share any confidential information. If you have the option of accessing another User’s Account Content, you understand and agree that the Account Content is being provided by the User, and not Dioratiki  IT Solutions Ltd, for information and guidance purposes only, and Dioratiki and such User are not responsible in any way for your use the Account Content.

5.5. Telephone numbers.
You may provide us with your telephone number as part of your customer record or registration or via other methods. You understand and agree that Dioratiki may use your telephone number for "multi-factor authentication” (“MFA"), to confirm your identity and help protect the security of your account. Part of the MFA identity verification process may involve Dioratiki sending text messages containing security codes to your telephone number. You agree to receive these texts from Dioratiki containing security codes as part of the MFA process. In addition, you agree that Dioratiki may send automated text messages and pre-recorded voice messages to the telephone number you provide for other limited purposes, including: providing you with important critical notices regarding your use of the Services, or fulfilling a request made by you through the Services. Additionally, Dioratiki may use your telephone number to contact you about special offers or other Dioratiki or third party products or services unless you opt out of such marketing. With MFA, you also agree and consent to us obtaining and using information from your mobile phone service provider, solely for the purposes of verifying your identity and to compare information you have provided to Dioratiki (such information may include from your mobile phone service provider account record: your name, address, email, customer type, customer role, billing type, mobile device identifiers (IMSI and IMEI) and other mobile phone subscriber details).

6. OTHER PRODUCTS AND SERVICES

6.1. Third Party Products.
By using these Services, you agree that we may market to you or offer you access to products or services from third parties (“Third Party Products”). If you decide to use or access any Third Party Products, you agree that you are solely responsible for your relationship with the provider of the product. Dioratiki is not affiliated with Third Party Products and does not endorse or recommend any Third Party Products. You agree that the providers of the Third Party Products, and not Dioratiki, are solely responsible for their own actions or inactions. Dioratiki is not liable for any damages, claims or liabilities arising out of or related to any Third Party Products. You agree that you will (a) review and comply with all Third Party Product terms and conditions, and (b) not use the Third Party Product in any manner that would infringe or violate the rights of Dioratiki or any other party or in furtherance of criminal, fraudulent or other unlawful activity.

6.2. Data Transfer Service.
We may provide you with the opportunity to transfer your account Content from the Services to certain supported online Third Party Products or other online Dioratiki services (the “Ancillary Services”) that you sign up for or use in connection with the Services (the “Data Transfer Service”). You may need to be an active subscriber of the Third Party Product or Ancillary Services to use the Data Transfer Service. In order to access a Third Party Product or an Ancillary Service on your behalf to provide the Data Transfer Service, you may need to provide us with your account number, password, security questions and answers, and any other necessary log in information from time to time (“Login Details”). We will maintain your Login Details in encrypted form, and will only use them in connection with the Data Transfer Service or otherwise at your direction. You hereby represent that you have the authority to provide the Login Details to Dioratiki and you expressly appoint Dioratiki as your, or the third party who owns the Login Details’, agent with limited power of attorney to access any Third Party Products or Ancillary Services on your behalf. With respect to each Data Transfer Service, you grant Dioratiki the right to transfer data to the Third Party Product or Ancillary Service, and to reformat and manipulate the data as reasonably necessary for the data to function with such product or service. After the transfer occurs, the original data and Content will remain in the Services unless we disclose to you otherwise. You agree that you will (a) review and comply with all Third Party Product or Ancillary Service terms and conditions before you access the Data Transfer Service, and (b) not use the Data Transfer Service in any manner that would infringe or violate the rights of Dioratiki or any other party, or in furtherance of criminal, fraudulent or other unlawful activity. We do not guarantee that you will be able to use the Data Transfer Service with any specific products or services. You will only have access to the Data Transfer Services during the period for which you have paid for a subscription. Third Party Products may make changes to their websites, with or without notice to us, that may prevent or delay the overall performance of the Data Transfer Service.

6.3. Data Receipt Service.
We may provide you with the opportunity to transfer certain data from a Third Party Product or an Ancillary Service to these Services (the “Data Receipt Service”). You may need to be an active subscriber of the Third Party Product or Ancillary Services to use the Data Receipt Service. In order to access a Third Party Product or an Ancillary Service on your behalf, you may need to provide us with your Login Details. You hereby represent that you have the authority to provide the Login Details to Dioratiki and you expressly appoint Dioratiki as your, or the third party who owns the Login Details’, agent with limited power of attorney to access any Third Party Products or Ancillary Services and retrieve data on your behalf. With respect to each Data Receipt Service, you grant Dioratiki the right to transfer data to the Services, and to reformat and manipulate your data as reasonably necessary for the data to function with the Services. After the transfer occurs, your original data and Content may not remain in the Third Party Product or the Ancillary Services; please review the terms of those products and services to confirm.

You agree that you will (i) review and comply with all Third Party Product and Ancillary Service terms and conditions before you access the Data Receipt Services, and (ii) not use the Data Receipt Services in any manner that would infringe or violate the rights of Dioratiki or any other party, or in furtherance of criminal, fraudulent or other unlawful activity. In the event that any Third Party Product charges for access to data, you agree that you are responsible for any fees due and owing. You agree that the providers of the Third Party Products, and not Dioratiki, are solely responsible for their own actions or inactions. Dioratiki is not liable for any damages, claims or liabilities arising out of or related to any Third Party Products.

We do not guarantee that you will be able to use the Data Receipt Service with any specific products or services. You will only have access to the Data Receipt Services during the period for which you have paid for a subscription. Third Party Products may make changes to their websites, with or without notice to us, that may prevent or delay aggregation of data or the overall performance of the Data Receipt Service. Your most recent data from a Third Party Product or Ancillary Service may not always be available in the Services. Any data obtained through the Data Receipt Service will be made available in the Services, and will be subject to the terms and conditions of this Agreement, including our Privacy Policy.
6.4. Service Providers.
We may use third parties in the operation of our Services or to perform any of our obligations in this Agreement (each a “Service Provider”). In order for our Service Providers to be able to provide you with certain aspects of the Services, we may share your data or Content with such Service Provider.

7. COMMUNICATION SERVICES

We may provide you with the opportunity to communicate with other Users within the Services, or with other third parties through the Services (“Communication Services”). You may choose whether or not you would like to use the Communication Services. You agree that you have received permission to communicate with any third parties who are not Users through the Communication Services, and that such third parties have agreed to Dioratiki’s use and disclosure of data available in the Communication Services in accordance with this Agreement. Users who you communicate with may have access in the future to the data provided through the Communication Services, and you may not have the ability to restrict that access. Dioratiki’s systems may extract certain data (e.g., numbers, names, or attachments) from the Communication Services and provide it to you in other parts of the Services.

8. APPLE  & GOOGLE’s ANDROID REQUIREMENTS

If you downloaded the Services from the Apple iTunes Store and/or Android’s playstore the following apply:

8.1 Acknowledgement:
You acknowledge that this Agreement is between you, Dioratiki and its Software Suppliers only, and not with Apple and/or Google, and Dioratiki and its Software Suppliers, not Apple and/or Google, are solely responsible for the Service and the content thereof.

8.2 Scope of License:
The license granted to you for the Service is a limited, non-transferable license to use the Services on an iOS/Android product that you own or control and as permitted by the Usage Rules set forth in the Apple iTunes App Store Terms of Service and Googles Android Terms of Service.

8.3 Maintenance and Support:
Dioratiki and its Software Suppliers and not Apple/Google is solely responsible for providing any maintenance and support services with respect to the Services. You acknowledge that Apple/Google has no obligation whatsoever to furnish any maintenance and support services with respect to the Services.

8.4 Warranty:
Dioratiki and its Software Suppliers is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple/Google, and Apple/Google will refund the purchase price for the Services in the Apple iTunes App Store or the Android Playstore to you. To the maximum extent permitted by applicable law, Apple/Google will have no other warranty obligation whatsoever with respect to the Service, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be Dioratiki’s  and its Software Suppliers sole responsibility, as between Dioratiki’s Software Suppliers and Apple and Google.

8.5 Product Claims:
Dioratiki and its Software Suppliers, not Apple/Google, are responsible for addressing any user or third party claims relating to the Services or the user’s possession and/or use of the Services, including, but not limited to: (a) product liability claims; (b) any claim that the Service fail to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.

8.6 Intellectual Property Rights:
You acknowledge that, in the event of any third party claim that the Services or your possession and use of the Services infringes that third party’s intellectual property rights Apple/Google will not be responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.

May 2023
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